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	Where is the FlightSim Pilot Shop located? Where does my product ship from? Our warehouse is located in South Florida, USA. We ship worldwide to virtually any location. How do I know if a product is in stock? FSPilotShop.com uses real-time inventory controls so when you see an item listed on our site, you know it's in stock! From time to time we take pre-orders on certain items before their official releas... Can I place an order by phone? Absolutely. If you prefer to place an order by phone, please contact us at 561-972-5125. Our sales staff is available 8 AM to 6 PM EST and happy to assist you. Can I pay by check or money order? Yes, you can pay by check or money order and mail us your payment. All payments must be in US dollars, so if you are outside of the USA, please get a US dollar money order from your bank. Please downl... How much does shipping cost? Shipping costs are based on weight and location, so placing various items in your cart and starting the checkout process will calculate the exact cost of those items to your doorstep. You do not have ... I'm looking for a specific item that I can't find on your site. Can you get it for me? We carry over 1500 items from hundreds of vendors and virtually every product that is available for flight sim. However, if there's something specific that you can't find on our site, contact us and o... Why do we require registration on our website to purchase? We require registration to make shopping easier for you. Since many of our products are available for instant download, registering on our site allows you to keep all of your download links accessible... I am trying to retrieve my password, but I'm not receiving the email. The password retrieval link instantly emails you a new password in the event that you forgot your old one. However, certain email accounts such as AOL may block these emails thinking that they are spa... Can I get an instant download mailed to me on CD instead? What is ON CD-ROM? Any software product that is offered as an instant download can also be burned onto a CD and sent to you for a nominal additional fee (plus shipping). Simply select the ON CD ROM option from the drop ... How do I know which products support FSX or if they only support FS2004? What about Windows Vista/7? The FlightSim Pilot Shop has created a special FSX Certified logo to designate which software titles are suitable for FSX. If this logo is not displayed, only FS2004 is supported. Please note that all... Do you have any stores? FSPilotShop is an online retailer with our own warehouse, but we do not have a retail store and our products are not available at other retailers. You would need to order through our website and have ... I accidentally purchased something as a download that I want on a CD. Can I change a download to a CD? Sure, if you purchased a download and want to change it to a CD after your order was completed, please follow the following steps. 1. Login to your account here https://www.fspilotshop.com/login.php... What if my email address or other personal information needs to be updated? Any personal information including your email address can be changed or updated by logging in to your account. Please DO NOT create a new account. Creating a new account may cause problems retrieving ... What are rewards points? Rewards points are like cash that you can use towards future purchases! Every order you make from FSPilotShop.com earns you rewards points and enrollment is automatic. Once you accumulate enough, you ... Are you new to flight simulation? Find some good information here. Welcome! Are you new to flight simulation? Wondering what it’s like to sit in the captain’s seat of a magnificent aircraft as you accelerate down the runway and lift off into the wide open skies?...