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Reward Point Program FAQ |
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Please choose from one of the topics below:
- What is the Reward Point Program?
To thank you all for your support and reward you for your tremendous loyalty, we have launched the exclusive FSPilotShop Rewards Program.
Our Reward Point Program is as simple as it sounds. While shopping at The FlightSim Pilot Shop you will earn Shopping Points for the money you spend.
Once earned, you'll be able to use those points to pay for future purchases at The FlightSim Pilot Shop.
The Reward Point Program began on Monday 08 January, 2007 . All purchases made after that date will earn points.
- How does the Program work?
When an order is placed, the total amount * of the order will be used to calculate the amount of points earned.
These points are added to your Shopping Points account as pending points.
All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by The FlightSim Pilot Shop.
Once any pending points have been approved, they will be released and your account will be credited with the value of those points. You can then use them like cash to purchase whatever you like.
You must login to your account in order to view the status of your points.
During the checkout procces you'll be able to pay for your order with your points balance.
* in most cases shipping fees and taxes excluded. See refered FAQ for more details.
- Points and Values
Currently, for every $1.00 spent at The FlightSim Pilot Shop you'll earn 2
For example:
Product Cost: $100.00
Value of Points Earned: $2.00
Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.
Last updated: Friday 22 December, 2006
- Redeeming Shopping Points
If you have a balance in your Reward Points Account, you can use those points to pay for purchases made at The FlightSim Pilot Shop.
During the checkout proccess, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Reward Points account will be updated and the points used deducted from your balance.
- Minimum Points Required
Currently, a minimum balance of 750 points ($7.50) is required before you can redeem them.
Any changes to this policy will be reflected here.
Last updated: Monday 08 January, 2007
- Minimum Purchase Amount Required
Currently, a minimum of $5.00 in total (per purchase) is required before any Points Redemptions can take place.
Any changes to this policy will be reflected here.
Last updated: Friday 22 December, 2006
- Maximum redemption allowed per order
A maximum of 10,000 points ($100.00) is allowed to redeem per order.
Any changes to this policy will be reflected here.
Last updated: Friday 22 December, 2006
- Will I earn points for shipping fees or tax?
No. When calculating the amount of points earned, the shipping fees and tax are excluded.
Last updated Thursday 21 December, 2006
- Will I earn points for discounted products?
Yes. When calculating the amount of points earned, even items which have been discounted are included.
Any changes to this policy will be reflected here.
Last updated Thursday 21 December, 2006
- Will I earn points when purchases paid with points?
No. When calculating the amount of points earned. Any purchase made by redeeming points is excluded.
Any changes to this policy will be reflected here.
Last updated: Friday 22 December, 2006
- Earning Points for writing a product review
Sharing your own thoughts on products you purchase will assist us in continually improving our catalog and service. It also helps others to choose the right products.
We would like to thank you for contributing reviews to our site. Therefore, for every legitimate review, we will credit your Reward Points account with $0.40 worth of points .
Your Review must meet all of the following conditions:
- Your Reviews must be original.
- Reviews must be focused and concise on the product under review.
- Reviews should not duplicate content already published.
- Be truthful and objective.
- Reviews should not include posts that have spam, commercial or advertising content or links.
- Reviews should not be vulgar or a blatant flame of a product without good reason.
The FlightSim Pilot Shop reserves the right to refuse or remove any review that does not comply with above conditions.
The FlightSim Pilot Shop staff reserves the right to correct misspelled words, grammatical errors.
The FlightSim Pilot Shop is not responsible or liable in any way for ratings and reviews posted by its customers.
Last updated Thursday 23 July, 2009
- Product Restrictions
Currently, no restrictions apply to what items may be purchased using your points balance.
Any changes to this policy will be reflected here.
Last updated
- Conditions of Use
- Shopping Points are only available to registered The FlightSim Pilot Shop members.
- Reward Points can only be collected and used with online purchases and are only validated at The FlightSim Pilot Shop.
- Points are non-refundable and can't be transferred between members.
- Shopping Points are non-transferable or exchangeable for cash under any circumstances.
- Shopping Points will not be refunded for any cancelled order.
- When buying with Points, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
- When calculating the amount of points earned, shipping fees and taxes are excluded.
- If you return a product, rewards points may be revoked for that purchase.
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
- Contact us if you have additional questions
For any queries regarding our Reward Point Program, please contact us . Make sure you provide as much information as possible in the e-mail.
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